What to expect

Where to go, what to wear and what will happen at your appointment

On your first visit

If you are using a sat nav, the postcode for the clinic will only take you half way down Egmont Park Road. However you just need to keep driving to the end of the road and Palmera is straight ahead. There are car parking spaces outside the garages.

Ring the bell next to the black iron gate. Walk through the gate and you will see the clinic door to your left. Let yourself in, and take a seat in the waiting room.

During your initial consultation, details of your current complaint will be fully discussed and recorded, and a history taken of your recent and past medical details. A physical examination will be performed and you may be asked to remove your outer clothing in order to more clearly observe posture and reveal the area to be examined. Shorts or tracksuit trousers may be worn if preferred.
You will be asked to perform a series of test movements to assess range and quality, which, along with a hands-on assessment will allow a diagnosis to be made and a treatment plan formed according to your particular needs. You will receive a treatment session, which may consist of mobilisations, manipulation, cranial osteopathy, soft tissue techniques or any combination of the above, as appropriate. You may also be given advice on posture and exercise.
On subsequent visits a brief evaluation of progress is undertaken, and if applicable, new symptoms discussed. This may lead to adaptation of the treatment plan. A full treatment session will follow.


How many treatment sessions will I need?

Usually 2-3 treatment sessions are required, in order to review progress, modify treatment as required, and hopefully relieve pain and improve function.

Do I need a referral from my GP?

You don’t need a referral from your GP unless you wish to fund your treatment through private medical insurance.

What should I wear?

Comfortable clothes are best, e.g. shorts or tracksuit trousers, and a T-shirt.

Will my private medical insurance cover the cost of my treatment?

Physiotherapy treatment is covered by most major health insurers, with the exception of AXA PPP.
Osteopathy treatment is covered by most major health insurers, with the exception of AXA PPP and Bupa.
Most health insurers require a doctor’s referral before they authorise cover of fees. Please check with your insurer prior to booking an appointment.

What can I expect to feel after treatment?

You may be aware of mild discomfort or soreness following your treatment session. This is usually short-lived, settling within 24-48 hours.

Do I need to bring any medical reports or information?

Please bring a list of any currently prescribed medication or supplements. If you have had any x-rays or scans, it is useful to see a copy of the report, although it is not essential.

“We have had treatment from Alison for the last 18 years. My husband felt he needed to see a Cranial Osteopath and we were lucky to find Alison with the benefit of her being a Physiotherapist as well. We have had a lot of benefit from regular treatments for various problems which has kept us active and mobile. We have no hesitation in recommending Alison as an excellent therapist.”

Lee and Ken Teasdale

More Information


Read about the therapies that I offer; physiotherapy and craniosacral therapy.

About Alison

Read a bit more about my experience, my qualifications and my specialisms here.


Find out how much your appointment will cost and the possible payment methods here.



Palmera, Egmont Park Road

Walton on the Hill, Tadworth

Surrey, KT20 7QG


01737 819 940

07973 516 579



Hours of Business


Monday 9am - 7pm
Tuesday Closed
Wednesday 9am - 7pm
Thursday Closed
Friday 9am - 7pm
Saturday Occasional availability
Sunday Closed